Shipping policy
Processing Time
All items are made to order.
Orders are processed and shipped within 1–3 business days unless otherwise stated. During high-volume periods or holidays, processing times may extend slightly.
You will receive tracking information once your order has shipped.
Shipping Locations
We currently ship within the United States only.
At this time, we do not offer international shipping.
Shipping Carriers
Orders are shipped via trusted carriers such as USPS or comparable services. Delivery times vary depending on your location and selected shipping method.
Please note that delivery timelines provided by carriers are estimates and are not guaranteed.
Address Accuracy
Customers are responsible for entering the correct shipping address at checkout.
Tatum Rae Bow & Co is not responsible for:
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Orders shipped to incorrect addresses provided by the customer
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Delays caused by carrier errors
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Lost or stolen packages once marked as delivered
If a package is returned due to an incorrect address, additional shipping fees may apply for reshipment.
Lost or Delayed Packages
Once an order leaves our facility and is in the possession of the shipping carrier, we are not responsible for delays.
If your tracking shows delivered but you did not receive your package:
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Check with household members
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Check with neighbors
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Contact your local post office
We are not responsible for stolen packages.
Shipping Fees
Shipping fees are non-refundable under any circumstances.
DTF & Custom Orders
DTF transfers, gang sheets, and custom embroidery orders follow the same 1–3 business day processing timeframe unless otherwise communicated.
Production begins after payment is received.
Questions
For shipping-related questions, please contact: